Privacy Policy

1. Introduction

Construction Estimating Software Ltd (Company No. 13128510), trading as Paint Manager, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our quoting and invoicing software service.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the data controller responsible for your personal data.

2. Personal data we collect

We may collect account information, business contact details, customer data you input, quote and invoice details, payment references, device information, IP address, browser type, usage data, cookies and payment information processed securely by our payment provider.

3. Lawful basis for processing

We process personal data where necessary for contract performance, legitimate interests, legal obligations and consent-based activities such as optional marketing communications.

4. How we use your personal data

• To provide and maintain Paint Manager.
• To process subscription payments and service communications.
• To provide customer support and improve the service.
• To detect fraud, prevent abuse and comply with legal obligations.

5. Data sharing and third parties

We do not sell your personal data. We may share data with service providers who help operate the service, payment processors, email delivery providers, regulators or law enforcement where required by UK law.

6. International transfers

Where data is transferred outside the UK, we use appropriate safeguards such as UK adequacy decisions, Standard Contractual Clauses or International Data Transfer Agreements.

7. Data retention

We keep personal data only for as long as necessary. Account data is generally retained for the duration of your account plus any required legal retention period. Quote and invoice records may be retained to meet HMRC requirements.

8. Your UK GDPR rights

You may request access, rectification, erasure, restriction, portability, objection to processing or withdrawal of consent. Contact us at admin@paintmanager.co.uk.

9. Security

We use technical and organisational measures including encryption in transit, secure authentication, access controls, audit logging and regular security updates to protect personal data.

10. Cookies

We use essential cookies to run the service and optional analytics or marketing cookies only where consent is required and obtained.

11. Complaints

You can complain to the Information Commissioner's Office at ico.org.uk if you are unhappy with how we handle your personal data.